Canton Property Management Case Study


The housing market crashed in 2008, and as many people lost their homes, demand for rental properties skyrocketed. With housing prices at record lows and rental demand high,Steve decided to take a risk and pursue investing in real estate. After looking at countless properties with his real estate agent he made his first purchase, a duplex in North Canton in 2009.


Although he has a full time job in the finance industry in Cleveland, Steve decided to focus his real estate investment business in the North Canton area where he grew up. While he knows the area well, he relied on his real estate agent for advice when he began looking into properties that would make good rentals.



As they looked at properties together, Steve shared that his wife asked that he only make a purchase if he hired a property management company to handle the day-to-day tasks that accompany owning rental units. She wanted him to maintain a healthy work/life balance and knew that maintaining both a home in Cleveland and rentals in Canton would be a challenge. For example, if a tenant had a maintenance emergency, Steve’s response time would be at least an hour as he traveled the distance between Cleveland and North Canton.
His agent referred him to REM Commercial, a company Steve heard about from other investors as the “only reputable Canton property management company.” Based on his research and the advice he received, Steve set up an appointment with REM Commercial. After meeting with REM Commercial President, Gary Duvall, Jr, he felt confident that he did not need to look at any other property management companies. He liked that the company wasn’t a “mom and pop” business. Instead, there was structure, organization and a clear, primary focus on property management.


Gary offered to look at properties with Steve before he even made his first purchase or became a REM Commercial customer. The advice that Gary presented helped Steve and his wife make the best purchase decision based on rentability, cost to fix, and demand in the area. Without the knowledge and professionalism of REM Commercial, Steve may not have been able to pursue real estate investing.

In addition to the knowledge and advice REM Commercial had to offer, the services provided such as tenant move-in and move-out, landscaping, leaf raking and snow removal gave Steve peace of mind that his property was being cared for. REM Commercial also handles the tough conversations with tenants when rent is late or eviction is needed, and answers the phone when late night issues arise.

With the success of his first duplex in North Canton, Steve worked with Gary and REM Commercial to expand his Ohio investment properties to include a 4-unit apartment building in Massillon, a 6-unit apartment building and 8 duplexes in North Canton. Now a customer for over four years, Steve sees REM Commercial as a trusted Canton property management company as well as a real estate investment advisor.

Get a quote today and see how our property management services can make owning rental properties in Northeast Ohio easier for you. Still have questions? Read answers to some of the most asked questions on our Ohio Property Management FAQs page or check out our pricing for single family homes and duplexes.