Customer:
Branlyn LTD is a property investment business in Akron, Ohio, that owns a rental property with 22 units total.
Challenge:
Branlyn LTD has partnered with another property management company in the past, but felt too involved in decisions about the day-to-day operations of the rental property. Branlyn LTD then partnered with REM Commercial in May of 2019 with the hopes that our team could handle the management and maintenance tasks on a daily basis. We were also called in to correct issues at the property that the previous management company created.
Solution:
According to our contact at Branlyn LTD, “REM Commercial addressed all the [previous] issues and have made the property perform much better.” The comprehensive property management services we provide for this company include leasing and maintenance, which involves showing units to prospective tenants and guiding them through the application process, performing background checks and tenant screening, collecting rent payments, taking care of maintenance issues, maintaining the property grounds, getting apartments ready to rent, and more.
Since our team has taken over in management, residents have noticed that their calls to maintenance are being responded to much quicker and they’re being treated with respect by REM Commercial staff.
“There was a report of a leak coming from the bathroom above a unit. REM’s maintenance individual that was on call at the time, responded rapidly and addressed the problem. This is standard for REM. From the smallest to the largest problem, REM is prompt to address and remedy the issue.”
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Get a quote today and see how our property management services can make owning rental properties in Northeast Ohio easier for you like it has done for Branlyn LTD.
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