Glenway Holdings, LLC

Customer:

Glenway Holdings, LLC is an Ohio-based company that owns a rental property with 10 units..

Challenge:

With 10 units on the property and many of them sitting vacant, Glenway Holdings was struggling to keep tenants in their property. Poor management and maintenance left the residents they were able to retain very frustrated with living there, and the units were in need of some rehabilitation and updates.

Solution:

We started our partnership with Glenway Holdings in August of 2020 and have seen outstanding improvement to the property as a whole. Since the switch, our client says that the property is being well managed, tenants are happy, and they are at 90% occupancy—a major improvement from the beginning of our partnership.

Residents have even mentioned that they are being treated better and their maintenance needs are being attended to in a timely manner. Our client has noticed the efficiency in repairs and maintenance as well. Most work orders are completed within days and done with precision to ensure everything is done right, and any staff we send to the property treat both the units and the tenants with respect.

When our team took over, we helped the owner make some updates to the property and individual units, and now they are able to get more in rent payments and attract higher income tenants. Sometimes it’s just making a few small updates to increase the value of your property!

Our clients would “absolutely” recommend REM Commercial to other rental property owners looking to get the most out of their investment.

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